Returns & Exchanges
At MM2Store, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your MM2Store account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Items
Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.